Comparison · updated 2026-05-31

Free Bitrix24 alternative

Updated 2026-05-31

In short

Bitrix24 is a powerful corporate all-in-one (CRM + tasks + portal + chat), but for product sellers it's complex and overloaded, and delivery/inventory often require paid plans or third-party apps. Crm-systems is the opposite: a focused, simple CRM built specifically for online sales, free with no limits, with Nova Poshta and inventory built in. If you need a big business portal, stay on Bitrix24; if you need simple, free order management, choose Crm-systems.

Crm-systems vs Bitrix24 — comparison

No marketing fluff. Green is our advantage; where Bitrix24 is stronger, we say so too.

FeatureCrm-systemsBitrix24
Monthly fee Free, no limits Free plan is limited; full version is paid
Complexity / learning curve Simple — only what your niche needs High — many modules
Nova Poshta TTN Built in Through third-party apps
Inventory with reservations Yes On higher plans
Tailored for product sales Yes (niche presets) Universal portal
Tasks / portal / chat No (by design) Yes, extensive
Export of your data Anytime Yes

When Bitrix24 is the better choice

Honesty builds trust, so here are the cases where we'd recommend staying on Bitrix24:

  • Bitrix24 is more than a CRM: tasks, corporate portal, chat, drive, telephony. If you need a single space for the whole company, it's stronger.
  • Bitrix24 has a huge marketplace of ready-made apps and integrations. For unusual scenarios, you're more likely to find an off-the-shelf solution there.
  • For large teams with complex processes and departments, Bitrix24's flexibility justifies its complexity.

When to choose Crm-systems

If you're an online seller who needs to manage orders, inventory and delivery without a cluttered interface or fees, Crm-systems covers that from day one. We're deliberately focused: we show only what your niche needs. Compare it with the others in our 2026 CRM ranking.

FAQ

Is there a free alternative to Bitrix24?

Yes — Crm-systems. It's free with no limits and simpler than Bitrix24: built specifically for online sales (orders, inventory, Nova Poshta), without a corporate portal or extra modules.

Why is Crm-systems better than Bitrix24 for product sellers?

Simplicity and focus: a lower learning curve, built-in Nova Poshta and inventory with reservations without paid plans. Bitrix24 is more powerful as a portal, but for product sellers it's often overkill.

Is Bitrix24 free?

Bitrix24 has a free plan, but it's limited, and many features (including part of inventory and integrations) are available only on paid plans. Crm-systems is free without such limits for the core CRM.

Is it hard to switch from Bitrix24 to Crm-systems?

No. Export your customers and products to CSV and upload them into Crm-systems. The interface is simpler, so your team adapts quickly.

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