Best free CRMs for product sellers 2026
An honest comparison of 5 solutions — with real pros and cons
The best CRMs for product businesses in Ukraine in 2026: Crm-systems (free, no limits), keyCRM, SalesDrive, LP-CRM and Bitrix24. If you need free order tracking with a warehouse and Nova Poshta waybills (TTN) and no monthly fee, Crm-systems is the fit; if a mature, ecosystem-rich feature set matters and you're ready to pay, go with keyCRM or SalesDrive.
CRM comparison for product sellers
We've included both ourselves and our competitors — honestly, with the pros and cons of each. Below is a summary table, followed by a detailed breakdown.
| CRM | Price | Free | Nova Poshta | Warehouse |
|---|---|---|---|---|
| 1. Crm-systems | ₴0 | Yes, no limits | Built-in (TTN from the card) | Yes, with reservations |
| 2. keyCRM | from ~₴540/mo | 7-day trial | Yes | Yes |
| 3. SalesDrive | from ~₴450/mo | 14-day trial | Yes | Yes |
| 4. LP-CRM | from ~₴400/mo | Limited trial | Yes | Basic |
| 5. Bitrix24 | Free plan + paid tiers | Yes, but limited | Via add-ons | On higher tiers |
Detailed breakdown
Crm-systems
that's us- Completely free — no limit on the number of orders or users
- Nova Poshta built in: print the waybill (TTN) straight from the order, with branch autocomplete
- Warehouse with reservations: stock is reserved when an order is placed and written off on shipping
- Niche presets — one engine adapts to product sellers, services, auto service and more
- Export your data anytime — no vendor lock-in
- A young product — the integration ecosystem is still growing
- Auto-import from Prom/Rozetka comes in Phase 2 (for now, manual entry in a single window)
keyCRM
- Mature integrations with marketplaces and postal carriers
- Ready-made automations for statuses and stock
- A good reputation among Ukrainian sellers
- No free plan — only a short trial
- The cost grows with the number of orders/users
SalesDrive
- A strong sales funnel and telephony
- Flexible fields and reports
- Integrations with ad accounts
- Paid after the trial
- A higher barrier to entry — more setup to get started
LP-CRM
- Built for taking orders from landing pages
- A quick start for simple setups
- Integration with Nova Poshta
- A paid model
- Less flexible for complex warehouse scenarios
Bitrix24
- A generous free plan with tasks, chat and a drive
- Very broad functionality (CRM + portal)
- Many ready-made integrations through the marketplace
- Complex for product sellers — a lot of extras and a high barrier to entry
- Nova Poshta/warehouse — via third-party add-ons or paid tiers
FAQ
Which CRM is best for product sellers in Ukraine?
It depends on your budget. If you need free order tracking with a warehouse and Nova Poshta waybills (TTN) and no monthly fee — Crm-systems. If you need a mature ecosystem of integrations and are ready to pay — keyCRM or SalesDrive.
Are there completely free CRMs with no limits?
Most "free" plans limit the number of orders, users or integrations. Crm-systems is free without such limits — it monetises through partner integrations and custom development.
Can I move from a paid CRM to a free one?
Yes. Data is transferred via CSV import of products and customers, and export is available anytime — you're not locked in to a vendor.