Free CRMs in Ukraine
In CRM, "free" means three different things: genuinely free, free for a single user, or a "free" tier that quietly nudges you onto a paid one. Here's who's who — and where the catch hides.
Try the free one →| CRM | Model | What's in the free tier | Nova Poshta | Warehouse | Ukrainian |
|---|---|---|---|---|---|
| Crm-systems#1 free | Free | No limits | ✓ | ✓ | ✓ |
| KeepinCRM | Freemium | 1 user | ✓ | ✓ | ✓ |
| Bitrix24 | Freemium | Limited | via add-ons | on paid | partial |
| HubSpot | Freemium | Yes (not UA) | ✗ | ✗ | ✗ |
| Zoho CRM | Freemium | Yes (not UA) | ✗ | limited | ✗ |
| keyCRM | Paid | 7-day trial | ✓ | ✓ | ✓ |
| SalesDrive | Paid | 14-day trial | ✓ | partial | ✓ |
| LP-CRM | Paid | Trial | ✓ | basic | ✓ |
We compare by pricing model and what the free tier actually gives, as of July 2026. We don't quote specific rates — they change; check the official sites. Crm-systems is this site's own product; we state that openly.
What "free" really means
A free tier almost always cuts something — the only question is what. In international HubSpot and Zoho the free plan is generous on features but has no Nova Poshta, no fiscalisation and no Ukrainian marketplaces — for product sellers that's half the work done by hand. KeepinCRM gives a full free tier, but for one user: add a manager and you're paying. Bitrix24 has a free plan, but warehouse, part of the integrations and lifting user caps live on paid tiers. And keyCRM, SalesDrive and LP-CRM are only "free" for the length of the trial.
So the simple question "which CRM is free" almost always has a follow-up: free for whom, and for how long?
Pros and cons of free CRMs
- Zero barrier: try it with no budget or sign-off
- Enough to get customers and orders in order today
- Cloud — nothing to install, access from any device
- Caps on users, deals or orders
- Key integrations and automations sit on paid tiers
- Support on a best-effort basis
- Hard to get your data out if you decide to leave
Crm-systems removes the first two on the right: a core with no cap on orders or users, and data you can export anytime.
How to choose a free CRM
Not from a feature grid — from your own job:
- What you sell. Goods need inventory with reservations, Nova Poshta and an order pipeline. Services need bookings, staff and reminders.
- How many of you. More than one on the team? Check first whether the free tier caps users.
- Ukrainian integrations. Nova Poshta, Prom, Rozetka, Checkbox/fiscal. Without them an international CRM looks nice but leaves half the work manual.
- Where you'll be in a year. Check the paid price up front — that's where you'll be steered as you grow.
When a free CRM is no longer enough
Honest signals it's time to move on: you hit a user or order cap; you need complex automations or telephony; you want industry-specific tweaks to your process. In most CRMs that means a jump to a pricier tier. Crm-systems has no caps on the core, and covers heavier scenarios through custom development — you pay for the specific work, not for the whole "next tier".
Why Crm-systems is free
We're a vendor, not a directory, so "free" here is a business model, not a promo that ends this month. The core CRM is free with no limit on orders or users, and we make money on two things: partner integrations (Nova Poshta, fiscalisation, marketplaces at scale) and turnkey custom development. It's in our interest that you keep working — not that you hit the ceiling of a free tier.
FAQ
Is there a completely free CRM in Ukraine?
Yes. Crm-systems is free with no monthly fee and no limit on orders or users. KeepinCRM has a free tier for one user; Bitrix24 and HubSpot have limited free plans. The order-selling tools keyCRM, SalesDrive and LP-CRM are paid, with a trial only.
What's the catch with a free CRM?
A free tier usually caps the important things: number of users, deals or orders, integrations and support. With Crm-systems there's no catch for the core — we earn from partner integrations (Nova Poshta, fiscalisation) and custom development, not subscriptions.
How do I choose a free CRM?
Start from the job: selling goods needs inventory, Nova Poshta and an order pipeline; services need bookings and reminders. Then check what the free tier caps and whether it has Ukrainian integrations. International HubSpot or Zoho are free but lack Nova Poshta and fiscalisation.
When is a free CRM no longer enough?
When you hit a user or order cap, need complex automations or telephony, or want industry-specific tweaks. Crm-systems has no such caps on the core, and covers heavier scenarios via custom development instead of pushing you to a pricier tier by default.
Is a free CRM worse than a paid one?
Not by definition. For most product and service businesses the basics — orders, inventory, customers, Nova Poshta, analytics — are enough. Paid tools win on mature integrations and telephony, not on the accounting itself.
Is this a Ukrainian CRM?
Yes, the interface is Ukrainian by default, with integrations built for the local market: Nova Poshta, Prom, Rozetka, Checkbox/fiscal, OLX.