Crm-systems vs Bitrix24
Updated 2026-07-14
Crm-systems is a focused free CRM for product sellers: order pipeline, inventory with reservations and Nova Poshta waybills, free with no limits. Bitrix24 is a corporate all-in-one (CRM + tasks + portal + chat + telephony) with a limited free plan and paid tiers. Below: whether Bitrix24 is really free, whether it's worth it for selling goods, how they compare on complexity and integrations, and when to pick each.
Short verdict
These are different tools. Crm-systems is a focused CRM for selling goods; Bitrix24 is a corporate all-in-one where CRM is one module among many. Want the switching angle? See our free Bitrix24 alternative.
Comparison table
| Criterion | Crm-systems | Bitrix24 |
|---|---|---|
| Monthly fee | ₴0 | free plan + paid tiers |
| Free plan | Yes, no limit on orders | Yes, but limited |
| Nova Poshta (TTN) | Built-in, from the card | Via add-ons |
| Inventory with reservations | Yes, out of the box | On paid / via add-ons |
| Scope | Focused CRM for sales | All-in-one portal |
| Learning curve | Low (≤10 min) | High |
Is Bitrix24 really free? Pricing
Bitrix24 has a free plan, but it’s limited — user counts, features and parts of inventory and integrations sit behind paid tiers. For a growing product seller you often hit those limits and move to a paid plan. Crm-systems is free for the core CRM with no order limit, and Nova Poshta and inventory with reservations aren’t gated behind payment.
Is Bitrix24 worth it for product sellers? Verdict
As a company-wide portal — tasks, chat, drive, telephony, CRM in one space — Bitrix24 is powerful and, for a large team, worth it. For pure product selling it’s often overkill: a steep learning curve and delivery/inventory that frequently need paid plans or third-party apps. If your job is orders, stock and shipping, a focused tool gets you there faster and cheaper.
Complexity & integrations
Bitrix24 wins on breadth: a huge app marketplace and modules for the whole company. That breadth is also its cost — setup and onboarding take longer. Crm-systems is deliberately narrow: niche presets show only what you need, with the Ukrainian essentials built in — Nova Poshta, Prom.ua, Rozetka, Checkbox/fiscal, OLX, Horoshop — and waybills from the order card.
When to choose which
Choose Crm-systems if you need simple, free order management with inventory and delivery. Choose Bitrix24 if you need a company-wide portal beyond CRM and can absorb the complexity.
How to switch
Export customers and products to CSV and import them into Crm-systems. Sign-up takes 60 seconds, no card required.
FAQ
Is Bitrix24 free?
Bitrix24 has a free plan, but it's limited — many features, including part of inventory and integrations, need paid tiers. Crm-systems is free for the core CRM with no limit on orders and no paid gate on Nova Poshta or inventory.
Is Crm-systems a free alternative to Bitrix24?
Yes, and simpler: it's built specifically for online sales (orders, inventory, Nova Poshta), free with no limits, without a corporate portal or extra modules you won't use.
Is Bitrix24 worth it for product sellers?
As a company-wide portal it's powerful. For pure product selling it's often overkill: a high learning curve, and delivery/inventory frequently need paid plans or add-ons. If you only need order management, a focused tool is simpler and cheaper.
Why is Crm-systems easier than Bitrix24?
Focus and a low learning curve: built-in Nova Poshta and inventory with reservations without paid plans, and only the modules your niche needs. Bitrix24 is broader but heavier.
Is it hard to switch from Bitrix24 to Crm-systems?
No. Export customers and products to CSV and import them into Crm-systems. The simpler interface means the team adapts quickly.